Falk J., and Dierking L., Learning From Museums, Visitor Experiences and the Making of Meaning. Oxford: Altimira; 2000.

Summary: Falk and Dierking synthesize and describe many modern learning theories into a single theory, which they apply to museums. They suggest the positive term free choice learning as an alternative to informal learning. They identify three main contexts in which free-choice learning occurs: Personal, sociocultural, and physical. They provide suggestions on how museum professionals can work to optimize each of these contexts.

Use: Deconstructing their synthesized theory led me to much of the most recent research in learning today, which influenced the design of the service. It was also from their term free-choice learning that I partially derived the term free-range learning.