Chris Noessel > Masters Project: Free Range Learning Support> Opportunity Map
Introduction  |  Process  |  The Service  |  Experience Prototypes  |  Conclusion  |  Appendices

Opportunity Map

  Cross-referencing the learner needs with the three channels created a grid from which I brainstormed service components, trying to fill in each cell in the grid with consideration to the constraints of the channel, the principles of the need, and the personas who would be using them. Service components listed in black are detailed in the service vision.

Learner need Free Range Online Offline
Goals Question suggestions
Question suggestions
Ready Rooms
Help from experts The Cavalry
The Cavalry
Learning circle LC Challenge
Learn Gety
LC community tools
Matching services
Group Facilitation
Lecture Series
Meeting Places
Learning resources Body Learning
Genius Loci
SMS Reference
Resource Database
Topic node network
Website references
Wunderkasten
Positive attitude Published Articles
Published Articles
Prompting Media Agent
Question suggestions
Topic Drift
Media Agent
Question suggestions
Topic Drift
Realtime Links
Wunderkasten
Self-awareness Learner Profile
Learner Profile
Skills All Ears
Learn Gety
Learning Modules
Learning Modules
SMS Reference
Learning Modules
Wunderkasten

NEXT> Looking at the service ecology.

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